Frequently Asked Questions

 

How long does it take to set-up the IML system?

IML's Question Wizard software is set-up and ready to be used as soon as you switch on your computer.

To accelerate set-up, the Communicator keypads can be tested from their carry cases and participants can help themselves to a keypad when they arrive at your event.

Alternatively, IML can place keypads on participants’ seats before the beginning of the event.

 

How long does it take to process votes?

Unlike other interactive keypad systems, the IML Communicator system is not a polled system. Audience votes are registered instantly and results appear live, on-screen immediately after a vote has been closed.

IML’s system is proven to deliver instant results, regardless of how large your audience is.

 

How can I get the best value from keypads?

Our team of Account Managers will demonstrate the system for free and take the time to understand your meeting objectives and requirements.

All of our Account Managers have extensive experience in the events industry and will demonstrate how the system can be used to ensure that you achieve maximum value from your interactive event.

Our team of experienced on-site Interactive Producers will also be on-hand to provide help and support at your event.

 

How many keypads can I have?

There are no limitations to the amount of Communicator keypads that can be hired or purchased. Whether you need 5 or 5000 keypads, you can be assured that IML will provide a service to suit your event needs.

 

Can I ask more than multiple choice questions?

IML’s system offers a wealth of question options and we would encourage you to use a range of question options to ensure that you harness the maximum benefits from our interactive system.  

Click here to view IML’s full range of question formats.

 

Can you incorporate our PowerPoint® template into the question slides?

IML’s Question Wizard software runs in PowerPoint® . This allows interactive questions to be programmed into any PowerPoint® template, ensuring that you achieve consistent branding at your event.

 

In what format and how quickly will I get my results?  

Your IML Interactive Producer can provide you with the results in a PowerPoint® format on-site or they can be emailed to you post-event.   We can also provide the raw data in an Excel® format if you would like to do further data analysis.

IML securely store all data from every event should you need to consult the data again at any time in the future.

 

What happens if delegates leave the room with the keypads?

IML’s Communicator keypad features an in-built alarm.   At the end of an event we can activate the alarm to sound as soon as keypads leave range of the base station. There is no way for the delegates to turn this alarm off.

 

How long in advance and in what format do we need to provide the questions?

We ask for questions to be sent in any electronic format, (Word®, PowerPoint® etc) along with your PowerPoint® template, ideally 5 working days before the event.   Your IML Interactive Producer will programme your questions for you and can email them back to you in a PowerPoint® format for you to review and sign-off.

 

Can we make changes/add questions on-site?

We recognise that changes are often made to presentations on-site and we offer you the flexibility to change your questions too. You may even wish to ask additional questions.

Click here to learn more about our ad-hoc and impromptu question function.

 

How does the IML system integrate with standard audio visual equipment?

Prior to your event, your IML Interactive Producer will liaise with your AV suppliers to ensure that the systems are integrated with no problems on-site.

 

Why should I use the IML Communicator system?

Proven 100% accurate and reliable, IML’s Communicator system is the only audience response system that can offer text messaging and microphones alongside a range of other additional functions, designed to ensure that you achieve maximum value your interactive feedback sessions.

Click here to find out more about our unique additional functions

Furthermore, IML has delivered more than 10,000 interactive events since our launch in 1991, so you can be confident that our experienced team will deliver a worry-free event with the highest standard of professionalisms.